Privacy Policy

Team21 Facility & Project Management Pvt. Ltd. (“Team21”, “we”, “our”, or “us”) respects your privacy
and is committed to protecting the personal information you share with us through our website
https://team21pfm.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our
website or interact with our services.

1. Information We Collect

a) Personal Information

• Name
• Email address
• Phone number
• Company name
• Information submitted through contact forms or WhatsApp chat

b) Non-Personal Information

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Referral sources

2. How We Use Your Information

• Respond to enquiries and service requests
• Provide proposals, site visits, and consultations
• Improve website functionality and user experience
• Communicate important service-related updates
• Maintain internal records and analytics

We do not sell, rent, or trade your personal information to third parties.
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy
or as required by applicable law.

3. Cookies and Tracking Technologies

Our website may use essential, functional, and analytics cookies to enhance browsing experience and analyse website traffic.
These cookies help us understand user behaviour and improve website performance.

You can disable cookies through your browser settings. Please note that disabling cookies may affect
certain functionalities of the website.

4. Third-Party Services

We may use trusted third-party tools and services such as:

• Website analytics tools
• Hosting and security services
• Communication tools (Email, WhatsApp)

These third parties have their own privacy policies governing the use of your information.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information
against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent where applicable

7. Legal Compliance

We comply with applicable data protection laws, including the Information Technology Act, 2000 (India),
and where applicable, the General Data Protection Regulation (GDPR).

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with
an updated revision date.